Help & Support

How can we help?

Find help with the most common topics below. If you can't find what you're looking for, check our FAQs or get in touch with our support team.

Getting Started

Download Crown One from the App Store or Google Play, register with your business details and start exploring the catalog.

Orders & Delivery

Browse the catalog, add parts to your cart and place orders. Track order status and view your order history in the app.

Cash Wallet & Points

Earn points through QR scans and rewards, track them securely in your Cash Wallet, and use them for transfers and top-ups.

Inaam Bazaar & QR Scans

Scan genuine Crown products to earn daily rewards, spin the wheel and take part in exclusive schemes and offers.

Warranty Claims

Submit and track warranty claims for eligible Crown products directly through the app.

Read Warranty Policy

Account & Privacy

Keep your profile and business details up to date. Learn how we collect, use and protect your information.

Read Privacy Policy

Contact Support

Our team is here to help. Reach out through any of the channels below or use our contact form.

  • info@crownone.app
  • 021-111-000-348
  • Suite # 120, Office Wing, 1st Floor, Park Towers, Clifton, Karachi, Pakistan.